City of Palo Alto Homepage
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Location:
250 Hamilton Avenue
Palo Alto, CA 94301
Telephone:
Phone: 650-329-2161
Fax: 650-329-2154
Hours:
Mon-Thu 7:30-5:30pm
Fri 8-5pm (Closed Alt Fri.)
Business Rates for Monthly Utility Service

As part of the City's proposed 2008-09 budget, and after careful consideration of financial revenues, expenses and reserves, the following rates are in effect as of July 2008:

Notice of Utility Rate Changes
The Palo Alto City Council approved these rates beginning July 1, 2008.

Utility Rate Changes FAQs
Frequently asked questions about FY 2008-09 rate changes
Revision Date: 05/04/2008

Electric
Electricity - Small Commercial Electric Service
This schedule applies to non-demand metered electric service for small commercial customers and master-metered multi-family facilities. Utility Rate Schedule E-2
Revision Date: 11/01/2008

Electricity -Small Commercial Green Power Electric Service
This schedule applies to non-demand metered electric service for small commercial customers and master-metered multi-family facilities receiving retail energy services from the City of Palo Alto Utilities under PaloAltoGreen. Utility Rate Schedule E-2-G
Revision Date: 11/01/2008

Electricity - Medium Commercial Electric Service
This schedule applies to demand metered secondary electric service for commercial customers with a maximum demand below 1,000 kilowatts who have waived electric direct access eligibility. Utility Rate Schedule E-4
Revision Date: 11/01/2008

Electricity - Medium Commercial Electric Time of Use Service
This schedule applies to demand metered secondary electric service for commercial customers with a demand between 500 and 1,000 kilowatts who have sustained this level of usage for at least three consecutive months during the most recent 12 month period, and who have waived electric direct access eligibility. Utility Rate Schedule E-4 TOU
Revision Date: 11/01/2008

Electricity - Medium Commercial Green Power Electric Service
This schedule applies to demand metered secondary electric service for commercial customers with a maximum demand below 1,000 kilowatts who receive power under the Palo Alto Green plan and have waived electric direct access eligibility. Utility Rate Schedule E-4-G
Revision Date: 11/01/2008

Electricity - Large Commercial Electric Service
This schedule applies to demand metered secondary electric service for large commercial customers with a maximum demand of at least 1,000 kilowatts per month per site, who have sustained this demand level at least three consecutive months during the last twelve months, and who have waived electric direct access eligibility. Utility Rate Schedule E-7
Revision Date: 11/01/2008

Electricity - Large Commercial Electric Time of Use Service
This schedule applies to demand metered secondary electric service for commercial customers with a demand of at least 1,000 kilowatts per month per site, who have sustained this demand level at least three consecutive months during the last twelve months, and who have waived electric direct access eligibility. Utility Rate Schedule E-7 TOU
Revision Date: 11/01/2008

Electricity - Large Commercial Green Power Electric Service
This schedule applies to demand metered electric service for large commercial customers who receive power under PaloAltoGreen and have waived electric direct access eligibility. Utility Rate Schedule E-7-G
Revision Date: 11/01/2008

" For customers with their own power generation facilities that are not net metered:
E-3 Electric Retail Rate for Customer-Owned Generation
The following rates apply to customer-owned power generating facilities that are not eligible for net metering.
Revision Date: 11/01/2008

Fiber Optics
Dark Fiber Licensing Services (For all new accounts after 9-18-2006)
This rate schedule applies to customer created after September 18, 2006, and also may be elected at any time by customers existing prior to this date. This rate schedule applies to Fiber Optic services from the City of Palo Alto Utilities (CPAU) pertaining to the City's network (Backbone and associated connections). Utility Rate Schedule EDF-3
Revision Date: 09/18/2006

Dark Fiber Licensing Services (For existing accounts prior to 9-18-2006)
This rate schedule applies to customer accounts established prior to September 18, 2006, unless the customer elects to apply the EDF-3 rate to the entire customer account. This rate applies to Fiber Optic services from the City of Palo Alto Utilities (CPAU) pertaining to the City's network (Backbone and associated connections). Utility Rate Schedule EDF-1
Revision Date: 07/01/2008

Natural Gas
Natural Gas - Commercial Natural Gas
This schedule applies to non-residential customers who use less than 250,000 therms per year at a single address. Utility Rate Schedule G-2
Revision Date: 11/01/2008

Natural Gas - Large Commercial Custom Commodity Gas Service
This schedule applies to large commercial customers who use at least 250,000 therms per year at one site and have retained gas direct access eligibility. Utility Rate Schedule G-12
Revision Date: 11/01/2008

Natural Gas - Large Commercial Gas Service Market-based Commodity
This schedule applies to service for large commercial customers who use at least 250,000 therms per year at one site and have retained gas direct access eligibility. Utility Rate Schedule G-3
Revision Date: 11/01/2008

Natural Gas - Large Commercial Fixed-Term Commodity Gas Service
This schedule applies to large commercial customers who use at least 250,000 therms per year at one site and have retained gas direct access eligibility. Utility Rate Schedule G-11
Revision Date: 11/01/2008

Natural Gas - Large Commercial Gas Transportation Service
This schedule applies to gas transportation service for large commercial customers who use at least 250,000 therms per year and have retained gas direct access eligibility. Utility Rate Schedule G-4
Revision Date: 11/01/2008

Water
Water - General Non-Residential Water Service
This schedule applies to non-residential water service in the City of Palo Alto and its distribution area. This schedule is also applicable to multi-family residential customers served through a master meter. Utility Rate Schedule W-4
Revision Date: 11/01/2008

Water - Irrigation Water Service
This schedule applies to non-residential water service supplying dedicate irrigation meters in the City of Palo Alto and its distribution area. Utility Rate Schedule W-7
Revision Date: 11/01/2008

Wastewater (Sewer)
Wastewater - Commercial Wastewater Collection and Disposal
This schedule applies to all establishments other than domestic dwelling units. Utility Rate Schedule S-2
Revision Date: 11/01/2008

Storm Drain
Storm Drain - General Storm Drain and Surface Water Drainage
This schedule applies to all storm and surface water drainage service, excepting only those users and to the extent that they are constitutionally exempt under the Constitution of the State of California or who are determined to be exempt pursuant to Rule and Regulation 25. Utility Rate Schedule D-1
Revision Date: 11/01/2008

Refuse (Garbage Collection)
Refuse - Commercial Refuse Collection
This schedule applies to all occupied establishments other than domestic dwelling as required by City ordinance. Utility Rate Schedule R-2
Revision Date: 07/01/2008

Refuse - Commercial Refuse Collection
This schedule applies to commercial establishments and multi-unit apartment dwellings using refuse containers rented from the contractor. Utility Rate Schedule R-3
Revision Date: 07/01/2008

Government/Municipal Utility Rates
City Facility Utility Rates
Utilities rates schedules for City facilities

Compressed Natural Gas Service
This schedule applies to the sale of compressed natural gas (CNG) at the City-owned natural gas fueling stations to customers who use CNG for fueling CNG vehicles. Utility Rate Schedule G-10
Revision Date: 11/01/2008

Municipal Electric Service
This schedule applies to service for buildings and facilities owned and/or operated by the City of Palo Alto. Utility Rate Schedule E-18
Revision Date: 11/01/2008

Municipal Gas Service
This schedule applies to service buildings and facilities owned and/or operated by the City of Palo Alto and not currently served under G-11 or G-12. Utility Rate Schedule G-6
Revision Date: 11/01/2008

Municipal Green Power Electric Service
This schedule applies to buildings and facilities owned and/or operated by the City of Palo Alto under PaloAltoGreen. Utility Rate Schedule E-18-G
Revision Date: 11/01/2008

Street Lights
This schedule applies to street and highway lighting installations owned by any governmental agency other than the City of Palo Alto. Utility Rate Schedule E-14
Revision Date: 11/01/2008

Unmetered Electrical Service
This schedule applies to unmetered service and other miscellaneous Electric Utility fees to various public agencies and private entities. Utility Rate Schedule E-16
Revision Date: 11/01/2008

Miscellaneous Utility Rates
Utilities rates schedules for items not covered under other groupings.

Fire Service Connections
This schedule applies to all public fire hydrants and private fire service connections. Utility Rate Schedule W-3
Revision Date: 11/01/2008

Hauled Liquid Waste Charges
This schedule applies to wastes as defined in Rule and Regulation 23. Utility Rate Schedule S-4
Revision Date: 07/01/2002

Industrial Waste Laboratory and Analysis Charges
This schedule applies to all industrial waste. Utility Rate Schedule S-3
Revision Date: 07/01/2002

Water Service from Fire Hydrants
This schedule applies to all water taken from fire hydrants for construction, maintenance, and other uses in conformance with provisions of a Hydrant Meter Permit. Utility Rate Schedule W-2
Revision Date: 11/01/2008

Service Calls / Connection Fees
Utilities rates schedules for service calls and connection fees

Customer Deposits
This schedule applies to customers within the City limits of Palo Alto who are required to provide a deposit by the Utility. Utility Rate Schedule C-2
Revision Date: 07/01/1992

Electric Service Connection Fees
Connecting electric service inside the City of Palo Alto and applies to all connections, expansions, and upgrades to the City's electric distribution system except those that serve street lighting or traffic signals. Utility Rate Schedule E-15
Revision Date: 08/08/2008

Commercial Fiber Optic Service Connection Fees
Commercial Fiber Optic Fees
Revision Date: 08/08/2008

Gas Service Connection Fees
Connecting natural gas service inside the incorporated limits of the City of Palo Alto and on land owned or leased by the City of Palo Alto. Utility Rate Schedule G-5
Revision Date: 08/08/2008

Sewer Service Connection Fees
Connecting up to sewer service inside the incorporated limits of the City of Palo Alto and on land owned or leased by the City of Palo Alto. Utility Rate Schedule S-5
Revision Date: 08/08/2008

Utility Service Calls
Service calls and other service work rates. Utility Rate Schedule C-1
Revision Date: 07/01/2005

Water Service Connection Fees
Connecting water service inside the incorporated limits of the City of Palo Alto and on land owned or leased by the City of Palo Alto. Utility Rate Schedule W-5
Revision Date: 07/01/2006

Business Utility Rate FAQ's
Answers to your frequently asked questions about rate increases.
[more]

Natural Gas Fixed-term Rate Indications
Available rates for natural gas fixed-term rate options
[more]

Business New Construction Rebate Program
Palo Alto’s Business New Construction (BNC) program is for new construction and renovation/remodeling.
[more]


Utility Rate Schedules Effective July 1, 2008
Rates for electricity, natural gas, water, refuse, storm drains, and connection fees
( Visit the utility home page )
[more]


PaloAltoGreen Program
The affordable way to support 100% clean wind and solar power. 
( visit the paloaltogreen home page )
[more]
Windmill

Utilities Contacts
View contact information, address info, or order a Utilities emergency contact refrigerator magnet.
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